Rental Agreement
Please read our full rental policy and agree before continuing.
SETUP & TAKEDOWN
Our team will deliver, set up, and take down all equipment. The customer must ensure adequate space for the equipment being rented (Pod: 30×20×14; Maze: 36×13), access, and a safe setup area free of debris, sharp objects, obstacles, and overhead power lines. If unsafe conditions are present we reserve the right to refuse setup without refund. The customer must ensure all trash and objects not belonging to VIP Party Pods are removed prior to team pickup. Customer must provide access to a reliable power source within 100ft (extension cord provided).
EQUIPMENT USE & CARE
Customers agree to use all equipment properly and follow all provided instructions. No sharp objects, smoking, or open flames inside or near the inflatable structure. Keep all food and drinks away from electronics (speaker, party lights) — food and drink may be placed on provided tables. Clean all spills IMMEDIATELY. LED lights, sound systems, and electronics must not be tampered with or moved. Equipment must not be used in unsafe weather conditions (high winds, heavy rain, or storms). Equipment must not be overloaded beyond recommended capacity (50 people). No climbing on walls, jumping from heights, or misuse of structures. Failure to follow safety rules may result in immediate shutdown without refund.
RESPONSIBILITY, LIABILITY & DAMAGE
The customer assumes full responsibility for all guests and participants. VIP Party Pods is not liable for injuries, accidents, or damages resulting from misuse or unsafe behavior. Adult supervision is required at all times. All equipment will be inspected before and after the rental period; any damage will be documented and communicated to the customer.
CARD ON FILE & DAMAGE POLICY
A valid credit or debit card is required at booking and will be kept securely on file. By completing this booking, the customer authorizes VIP Party Pods LLC to charge the card on file for any damage, missing items, or excessive cleaning fees identified upon inspection following the rental period. If repair or replacement costs exceed $150.00, the customer agrees to pay the additional balance. No damage charge will be applied if all equipment is returned in the same condition as delivered.
WEATHER POLICY
Rentals may be rescheduled due to severe weather at VIP Party Pods discretion. Light rain or normal conditions may not qualify for cancellation. The renter is responsible for monitoring weather during the rental period.
Mandatory Shutdown: The inflatable and all electronics must be shut down immediately if winds exceed 12 mph, lightning is visible or thunder is heard, heavy rain or sudden storms occur, or any unsafe ground conditions arise. During a storm, all participants must exit immediately, electronics must be powered off and unplugged, and the air pump must be turned off to deflate the tent — leave all equipment inside in the CENTER of the tent. Damage caused by weather after the renter has followed the shutdown protocol is covered by the company. Damage caused because the renter did not follow the protocol will be billed to the renter.
No Refunds for Weather: Once equipment is delivered and set up, no refunds are issued due to weather. A raincheck credit may be issued to reschedule if weather occurs before the halfway mark of your rental time.
CANCELLATION & RESCHEDULING
- 7+ days before event: full refund of any deposit or payment
- 3-6 days before event: rain check / credit valid for 12 months, no cash refund
- Within 48 hours of event: non-refundable
- You may reschedule one time if done at least 72 hours before your event
- Rescheduled events must occur within 12 months of the original date
- Pricing may adjust if you move to a peak-season date or upgrade equipment
- Rain check credits are valid 12 months, cannot be redeemed for cash, and are non-transferable
By checking the box below and completing this booking, you agree to all terms and policies listed in this Rental Agreement.
I have read and agree to the VIP Party Pods Rental Agreement in full, including equipment use, damage, liability, weather, cancellation, and payment terms.
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